LEGAL REFERENCE

Privacy Policy: Aapka Information Hamari Zimmedari

r 27 par aapka personal data aur financial information ko hum sab se pehle rakhtay hain. Yeh page samjhaata hai ke hum aapka data kaisy collect, use aur...

Encryption ke zariye protectionLocal qanoon ke mutabiq accessTransparent data handling

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Hamara Privacy Stance aur Data Practices

Jab aap r 27 par account kholte ho, hum aapka naam, email, phone number aur payment details collect karte hain—jo JazzCash, Easypaisa, SadaPay ya Raast se verify hote hain. Yeh information aapka account security aur withdrawal verification ke liye zaroori hai. Hum third-party analytics aur fraud-detection services ke saath data share nahin karte except jahan Pakistan ke regulations ya payment networks ko

zaroorat ho. Aapka lobby history, live-table sessions aur bet history sirf aapke account par record rehte hain. Hum cookies aur session tokens use karte hain taake aapka login session safe rahe aur re-entry fast ho saje.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWALAAT

Hamse Rawabta Kijiye: Data Concerns

Team online

Email Support

Aapka privacy-related sawaal ya data-access request ke liye hamse [email protected] par likho. Hum 48 ghanton mein jawab dete hain.

Account Settings

Aapke r 27 account dashboard mein Privacy & Security section mein aap apne data ko dekh sakte ho aur kuch settings change kar sakte ho.

Legal Requests

Agar aapko aapne data delete karwana ho ya qanoonan request karna ho, hum supported ilaqon mein local law follow karte hain.

SECURITY STANDARDS

Hamara Data Protection Framework

Encryption Standard

Sab player aur payment data TLS 1.3 encryption ke zariye transmit hote hain. Aapka password hashed format mein store rehta hai—raw form mein kabhi nahin.

Account Verification

JazzCash, Easypaisa, SadaPay aur Raast ke through aapka identity verify hota hai taake duplicate accounts aur fraud rokne mein madad mile.

Session Timeout

Inactive sessions 30 minuten baad automatically log out ho jaate hain. Aap shared device par bhi secure rahtay ho kyun ke hamara logout aapka all data clear kar deta hai.

Payment Data Isolation

Aapke JazzCash, Easypaisa, SadaPay ya Raast credentials hamara server par nahin store hote—sirf payment gateway ke zariye secure token bhejte hain.

Audit Trails

Har login, withdrawal request aur account change ka record hota hai. Aap apna activity log account settings mein dekh sakte ho.

Incident Response

Agar koi security issue ya data breach ho, hum directly aapko notify karte hain aur transparent rehte hain taake aap steps le sakein.

Hamara Privacy Policy Alag Kyon Hai

Transparent Language	Hum legal jargon bilkul avoid karte hain. Aapka policy plain Roman Urdu mein likha hai taake samajh aay.
Local Payment Focus	Sirf JazzCash, Easypaisa, SadaPay aur Raast ke liye data practices likhe hain—international gateways nahin.
No Selling Data	Hum aapka data third-party marketers ya advertisers ko nahin bechte. Period.
Short Retention	Completed withdrawal ya closed account ke baad 90 din ke liye minimal data rehta hai, phir delete hota hai.
Pakistan Law Compliance	Hamara policy Pakistan ke data protection aur financial regulations ke hisaab se bana hai.
Live Table Anonymity	Live casino tables par aapka username visible hota hai lekin IP ya location nahin—privacy default hai.
Withdrawal Verification Only	Aapka PII (personal identification) sirf payout verification ke liye use hota hai, lobby browsing ke liye nahin.

Aapke Account Ka Layout aur Controls

Privacy Dashboard

Account settings mein ek Privacy Center hai jahan aap apna data download kar sakte ho, notification preferences set kar sakte ho aur session activity dekh sakte ho.

Data Download

Request karo aur hum aapka sab personal data, transaction history aur game logs ek file mein dete hain—usually 7 din mein.

Notification Settings

Choose karo ke aap SMS, email ya in-app notifications ke zariye kya updates chahte ho. Hum aapke preferences respect karte hain.

Device Logout

Ek hi click se sab devices par logout ho jaao. Agar aapka phone khun gaya ya shared computer use kiye, instantly secure ho jaao.

Session Viewer

Dekho ke kaun se devices aur browsers se aapka account access hua hai. Suspicious session ko immediately remove karo.

Two-Factor Authentication

Optional but recommended: JazzCash, Easypaisa, SadaPay ya Raast se linked mobile number par OTP verify karo har withdrawal mein.

Privacy Policy ke Baare Mein Aapke Sawaal

Haan, live tables par aapka chat 24 ghanton ke liye store rehta hai taake moderators harassment ko check kar sakein. Uske baad delete ho jata hai. Private messages stored nahin hote—sirf table chat visible rehta hai.

Nahin. Aapka JazzCash, Easypaisa, SadaPay ya Raast account ka security aapki zimmedari hai. r 27 sirf aapka r 27 account login protect karta hai. Payment provider ke saath separately secure rakho.

Haan, login aur withdrawal requests mein IP address log hota hai—fraud prevention ke liye. Lekin yeh sab encrypted rehta hai aur public nahin hota. Live tables par aapka IP hidden rehta hai.

Account deletion ke baad minimum 90 din tak hum transaction records aur tax compliance ke liye data rakhte hain. Uske baad permanently delete hota hai. Email par confirmation milta hai.

Supported ilaqon mein hum aapka data Pakistan mein hi store karte hain. International transfers sirf agar specific legal order ho—iska transparent notification milta hai.

Session cookies (24 ghantal) aapko logged-in rakhtay hain. Preference cookies 12 months tak rakhte hain taake aapka dark-mode, language aur layout setting save raha jay. Aap browser settings se delete kar sakte ho.

JazzCash, Easypaisa, SadaPay ya Raast verification se hum duplicate accounts automatically detect karte hain. Agar suspicious activity ho, hum OTP call karti hain aur account lock kar dete hain—aapko notify karte hain.